This roadmap reflects our current intentions based on customer feedback, technical feasibility, and strategic priorities. Timelines are estimates, not guarantees. We update this publicly every quarter. When items slip, we report it here.
Items are grouped into three horizons: Now (in active development or recently shipped), Next (planned for the following two quarters), and Later (directionally committed but not yet in active development).
Bulk contact operations, campaign management via API, webhook subscription management, and automation workflow triggers via API.
Active beta covering CRM contact management, deal pipeline, WhatsApp inbox, and notifications. Upcoming: email campaign management, knowledge base access, and offline mode.
Multi-channel attribution reporting — connecting email campaigns, WhatsApp broadcasts, and social media engagement to pipeline outcomes in a single attribution report.
Faster canvas loading for complex workflows, in-canvas analytics overlay showing conversion rates per step, and branching templates for common use cases.
Internal task management connected to CRM deals — the first phase of the Business OS internal operations layer. Create, assign, and track tasks directly from deal records.
Full French interface for the African Francophone market: Morocco, Tunisia, Senegal, Ivory Coast, Cameroon.
Custom scoring models where businesses define their own criteria, weight behavioral signals, and set threshold-based alerts for the sales team.
Outbound SMS integration for markets where SMS remains a primary notification channel, integrated with the automation workflow builder.
Product catalog integration for WhatsApp — send product details, pricing, and availability with structured data rather than manual message composition.
| Feature | Description | Target Horizon |
|---|---|---|
| Inventory Management | Basic stock tracking connected to CRM deal records and order management | H2 2027 |
| Invoice and Billing | Invoice creation and payment tracking within Biznetrix, connected to deal pipeline | H2 2027 |
| Supplier CRM | Procurement-facing CRM for managing supplier relationships alongside customer CRM | 2027–2028 |
| AI Conversation Coach | Real-time suggestions for sales reps during live WhatsApp conversations based on deal context | 2027 |
| Voice Channel | Inbound and outbound call management integrated with CRM records | 2027–2028 |
| Custom Object Builder | User-defined data objects beyond contacts and deals for industry-specific data models | 2027 |
| Financial Reporting | P&L and revenue reporting connected to CRM pipeline data | 2028 |
Biznetrix is not building a storefront or checkout layer. We integrate with e-commerce platforms rather than competing with them. Our focus is the customer relationship, not the transaction infrastructure.
We use best-in-class AI models via API rather than training our own. The investment required to train competitive models would not be justified by the incremental capability gain for our customers.
We are focused on building the core platform well rather than creating a marketplace that dilutes focus. This may change as the platform matures and the partner ecosystem grows organically.
How many customers does this affect, and how materially does it change their experience? Volume and materiality both matter.
Does this advance the Business Operating System vision or does it pull us sideways into features that do not compound toward the long-term goal?
Can we build this well within a reasonable timeframe, or does it require foundational work first? We do not ship half-finished features.
Is this something customers are leaving us for, or something that would attract customers we are currently losing to alternatives?
Biznetrix is production-ready today with CRM, WhatsApp, email marketing, social media management, automation, and knowledge base. Submit roadmap feedback at biznetrix.com/feedback.
© 2026 BizneTrix. 無断転載を禁じます。 によって設計されましたMaruf Sheikh