politique de confidentialité

Last updated: June 1, 2026

Welcome to BizNetrix ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, company name, and password when you register.
• Billing Information: Payment details processed securely via our payment providers (e.g., Stripe). We do not store full card numbers.
• Usage Data: Pages visited, features used, IP address, browser type, device information, and timestamps.
• Communications: Emails or messages you send us for support or inquiries.
• Customer Data: Any data you upload or enter into BizNetrix as part of using the service (CRM records, contacts, leads, etc.).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process transactions and send billing-related communications.
• Respond to your support requests and inquiries.
• Send administrative notices, product updates, and promotional emails (you may opt out at any time).
• Monitor platform usage to detect fraud, abuse, or security incidents.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share information only in the following circumstances:

• Service Providers: Third-party vendors (e.g., hosting, payment processing, email delivery) who assist in operating our platform under strict confidentiality agreements.
• Legal Requirements: When required by law, subpoena, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred with prior notice.
• With Your Consent: Any other sharing with your explicit consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@biznetrix.com. We may retain certain information as required by law or for legitimate business purposes.

5. Security

We implement industry-standard technical and organisational measures to protect your data, including TLS encryption in transit, encrypted storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for full details.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the data we hold about you.
• Request correction of inaccurate data.
• Request deletion ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability (receive your data in a machine-readable format).
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please contact us at support@biznetrix.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: